| Order page - catalogue or ironwork |
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To order online using PayPal (using Visa, Mastercard, American Express or Discover), please visit our only authorized online reseller - Wrought Iron Boutique. Please click on this link - wroughtironboutique.com.
You can also take advantage of some seasonal sales through this outlet
We ourselves do not have a secure server, and hence no Shopping Cart.
We don't want to treat you as another number - we like talking to our customers, answering your questions, telling you when to expect your order, etc. It is important to us that you get the most suitable product for the job, and we're happy to help. If you would rather fax us or email us that's fine too.
You can place an order for ironwork or just a catalogue by:
Calling us on our toll-free number. 1.877.461.9466 Please have your credit card handy. (We are located in the Mountain Time zone (year round), and our office is open 9:00am till 5:00pm.)
Printing our order form here, and faxing it to us at 1.250.227.9535
emailing us at info@kootenayforge.com (do not include any credit card information in your email - we'll contact you).
A word about pricing:
All prices shown are in Canadian Dollars. You can convert them to your currency by going to this website: xe.com The Universal Currency Converter ®
Shipping in Canada is by Parcel Post, and is included in the price.
Shipping to USA is 10%, and is also by Parcel Post.
Please enquire about shipping costs to other countries.
Prices do not include GST in Canada or PST (to BC addresses only).
Our 36 page catalogue is $7.00 (including postage and GST). A complimentary one is sent with all orders over $50.00.
RETURNS. If you have bought one of our products and it is not suitable, we'll take it back, providing it is unused, undamaged, and in it's original box. If a product arrives damaged, do not accept the box. By accepting it you are accepting it as is, so if it is obviously damaged get Canada Post to return it. Please phone us first. If we have made a mistake and shipped you the wrong product, phone us and we'll send you a prepaid mailing label for you to return it.
